How I Fixed My App’s UX and Turned Visitors Into Customers

You’ve built enough, now find the point where people get disinterested and fix that.

What You Can Learn From My Mistakes

For a long time, I thought the way to succeed with side projects was to just keep building. My process looked something like this:

  1. Get excited about an idea
  2. Design the whole thing in Photoshop (at the time)
  3. Build the MVP
  4. Launch quietly
  5. Tweak the landing page
  6. Wonder why no one’s signing up
  7. Add more features
  8. Repeat step 7

It felt productive. I was always working on something. But nothing ever really got traction — and definitely didn’t make money. It drove me crazy.

The Turning Point: When I Stopped Adding Features

What finally changed my mindset was reading The Goal by Eliyahu Goldratt. It’s a book about bottlenecks in manufacturing, but it applies perfectly to building products:

If you improve anything that isn’t the constraint, you’re just adding complexity.

Once I started thinking in terms of constraints, everything shifted.

What I Changed (and What Finally Worked)

Instead of asking, “What should I build next?”

I started asking: “What’s actually stopping someone from paying me?” That’s “the” goal.

In most cases, it wasn’t a missing feature. It was something embedded in the process of something that already existed, like:

  • The landing page headline was vague—so users never clicked the download button
  • The signup form asked for too much info—so users never got to experience the product
  • The onboarding showed users how to use the app, but not why—so users never got value

After a while, I figured out that every step of the “funnel” is important, but especially the step right before people fall off. That’s your bottleneck.

Why A Great Build Wasn’t Enough

I develop apps as a freelancer now. One client I worked with had a really solid product — great retention, real customer results — but almost no one was converting. The problem wasn’t the tool. It was the storytelling.

We added a simple “How It Works” page: a clean, visual 3-step walkthrough that explained exactly what the product did and why it mattered. That alone gave them a meaningful boost in conversions and helped unlock their path to 7-figure ARR.

Not because we added more! Just because we focused on the real constraint.

TL;DR You’ve built enough, now find the point where people get disinterested and fix that.

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